Safe Gaming Guidelines

Play responsibly,
keep the fun alive

77ub believes gaming is at its best when it is enjoyed in a controlled and mindful way. All the tools you need to stay protected are right here.

Safe &
Responsible Gaming
What is responsible gaming?

Let gaming be a source of fun, not stress

Online gaming is a form of entertainment. At 77ub we want you to enjoy every moment — but never in a way that causes financial or mental stress. Responsible gaming means consciously setting your own limits, sticking to a budget, and taking breaks when needed.

On the 77ub platform we provide various tools and features to help keep your gaming experience safe. From setting deposit limits to self-exclusion — we are with you every step of the way. Remember, win or lose, gaming is always meant to be entertainment.

If you ever feel that gaming is affecting your daily life, do not wait — contact the 77ub support team right away. Our 24/7 live chat and email support are always ready for you.

Gaming is for entertainment only — not a source of income
Only spend money you can afford to lose
Take regular breaks and respect your time limits
Do not chase losses by placing bigger bets
Balance your time between family, friends, and gaming
21+

For ages 21 and above only

To open an account and play at 77ub you must be at least 21 years old. Keeping minors away from gaming is our social responsibility. Age is verified at the time of account registration. If there are minors in your household, keep your account password-locked and your device in a secure place.

Protection Tools

Our features for your protection

Using the built-in tools on the 77ub platform, you can take control of your own gaming.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it takes effect immediately. The minimum deposit at 77ub is ৳500 — but you can set an even lower limit if you choose.

Time-Out Break

If you want to take a break for a few days, use the time-out feature. You can take a temporary break from 24 hours up to 30 days. During the break you cannot log in to your account or place bets.

Self-Exclusion

If you feel you need a long-term break from gaming, choose self-exclusion. Once activated, your account will be completely closed for a set period and no bets can be placed.

Session Time Reminder

If you have been playing for a long time, 77ub will automatically remind you. Set a maximum session time for yourself — you will receive a notification when the time is up.

Gaming History Review

You can view your full gaming and transaction history from your account at any time. Knowing how much time and money you have spent is the first step toward making responsible decisions.

Support and Guidance

If you have any concerns about gaming, contact 77ub via 24/7 live chat or email support. Our team can assist in both Bengali and English.

Financial Limits

Deposit & Withdrawal Limits

The financial limits set at 77ub help you stay within your budget. The minimum deposit and withdrawal amounts are shown below.

Type Minimum Amount Method
Deposit ৳500 bKash, Nagad, Rocket, Bank Transfer
Withdrawal ৳1,000 bKash, Nagad, Rocket, Bank Transfer
Withdrawal Time 10–45 minutes

You can set a custom deposit limit for yourself that is even lower than the minimum. This is an effective way to practice responsible gaming.

Self-Assessment

When should you seek help?

If any of the following apply to you, contact 77ub support or take a break:

1

You want to stop gaming but cannot — and keep coming back?

2

You are placing bigger bets to try to win back money you have lost?

3

Gaming is causing you to neglect family, work, or studies?

4

You are going beyond your budget — borrowing money or dipping into savings to play?

5

You feel restless or irritable when you are not gaming?

Long-Term Protection

Self-Exclusion & Account Closure

If you feel you need to step away from gaming entirely, 77ub will support you fully.

Temporary Self-Exclusion

You can temporarily close your account for a set period — such as 1 week, 1 month, or 6 months. During this time no login, deposit, or bet is possible. Once the period ends, the account becomes active again automatically.

Permanent Account Closure

If you want to stop gaming permanently, you can request a full account closure through 77ub support. Contact us via live chat or email and our team will act promptly. Any remaining balance can be withdrawn.

Important information:

During self-exclusion, no promotional emails or offers will be sent from 77ub. Once self-exclusion is activated it cannot be cancelled before the set period ends — this is intentional, designed for your protection.

Get Support

When you need help, we are here

If you have any gaming-related concerns — big or small — the 77ub support team is always by your side. Talk to us in Bengali or English.

Ways to contact us

Live Chat 24/7 — instant support in Bengali and English
Email Support [email protected]
Account Protection Request Contact support for deposit limits, time-outs, or exclusions
Healthy Gaming Habits

Ways to keep yourself protected

A few simple habits will help keep your gaming experience positive at all times:

  • Set a budget before you play and stick to it — no extra bets even if you are winning
  • Set a time limit for each session and use an alarm
  • Avoid playing under the influence of alcohol or when under mental stress
  • Do not make gaming your only source of entertainment — spend time with family, sports, and other hobbies
  • Review your gaming history regularly and assess yourself honestly
  • Let your loved ones know — the support of family and friends is your greatest strength
Common Questions

Questions about responsible gaming

Log in to your 77ub account and go to the Account Settings section to find the Responsible Gaming option. From there you can set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. You can also contact us via live chat for assistance.

Yes, even while self-exclusion is active you can still withdraw the balance in your account. Contact the 77ub support team for help with the withdrawal — they will guide you through the process. The usual withdrawal time is 10–45 minutes.

No. Only people aged 21 or above may open an account and play at 77ub. Age is verified at the time of registration. Any account found to belong to a minor will be closed immediately.

A time-out is a temporary break — usually from 24 hours up to 30 days — after which the account becomes active again automatically. Self-exclusion is longer-term — once activated it cannot be cancelled before the set period ends. If you are experiencing a more serious problem, self-exclusion is the right choice.

Yes, the 77ub support team is available 24/7 in both Bengali and English. Write to us in Bengali on live chat and our team will reply in Bengali. You can also contact us by email ([email protected]) in Bengali.

Start by having an open conversation with them — with empathy, not anger or blame. If you contact the 77ub support team, we can help take the necessary steps regarding the account. Seeking advice from a mental health professional is also important.

Play responsibly,
enjoy your time at 77ub

Use all our protection tools and keep your gaming under control. If you have questions, check the FAQ or contact support.